Privacy & Cookie Policy of my-ozwin.com
Scope of This Policy
This Privacy & Cookie Policy applies exclusively to my-ozwin.com, the official informational and support resource of Ozwin. Its purpose is to explain clearly and transparently what data this website collects when you visit it, how that data is used, and what rights you have in relation to it under applicable Canadian privacy law.
my-ozwin.com provides information, guidance, and support resources related to the Ozwin casino platform. It is important to understand that this website does not handle account registration, identity verification (KYC), deposits, withdrawals, balances, bonuses, or gameplay. All such actions take place exclusively within the secure environment of the Ozwin casino platform itself, which operates under its own separate privacy policy. If you have questions or concerns about how personal data connected with your Ozwin account is collected and used, you should consult the privacy policy of the Ozwin platform directly.
What Data This Website Processes
Data This Website Does Collect
my-ozwin.com processes only the minimum technical data necessary to operate a functional and secure website. Specifically, this includes:
- Server logs: When your browser requests a page, our servers automatically record your IP address, the date and time of the request, the specific page requested, the referring page (if any), and the HTTP status code returned.
- Technical data: We receive standard technical information transmitted by your browser, including browser type and version, operating system, device type, screen settings, and language preference.
- Cookies: This website uses only strictly necessary and technical cookies. These are small text files stored on your device that are required for basic site functionality, security, and the retention of display settings such as your preferred language or layout. No other categories of cookies are used.
Data This Website Does Not Collect
To avoid any ambiguity, the following data is not collected by this website under any circumstances:
- Names, email addresses, phone numbers, or any other directly identifying contact information
- Identity documents, financial information, or payment data of any kind
- Data gathered through analytics or traffic-measurement tools — this website does not use any such tools
- Data gathered through advertising or marketing cookies — this website does not use any such cookies
- Any information submitted through contact forms or newsletter subscriptions — this website has no contact forms and no newsletter
- Any account-related data — this website has no user accounts
Why This Data Is Used
The technical data and server logs described above are processed solely for the following purposes:
- Technical operation of the website: To ensure that pages load correctly and that the website functions as intended across different devices and browsers.
- Security and protection against abuse: IP addresses and request logs allow us to detect and respond to unusual or potentially harmful traffic patterns, such as automated attacks or attempts to disrupt service.
- Error diagnostics: Technical data assists in identifying and resolving errors or malfunctions that may affect how the website displays or operates.
- Remembering display settings: Strictly necessary cookies enable the website to retain preferences such as language or display mode so that you do not need to re-select them on each visit.
Legal Framework
This website’s data practices are governed by the Personal Information Protection and Electronic Documents Act (PIPEDA), the primary federal private-sector privacy law in Canada, administered by the Office of the Privacy Commissioner of Canada (OPC). Residents of certain provinces, including Quebec, may have additional rights or protections under applicable provincial privacy legislation. PIPEDA’s core principle is that personal information may only be collected, used, or disclosed with the knowledge and consent of the individual, except where the law provides otherwise.
Because this website collects no directly identifying personal information — and because server logs and technical data are processed solely for the legitimate operational and security purposes described above — the data practices of my-ozwin.com are consistent with this framework.
Cookies
A cookie is a small file that a website places on your device through your browser. Cookies can serve a variety of purposes, ranging from essential site functionality to advertising tracking. This website uses only strictly necessary and technical cookies. These cookies do not track your behaviour across other websites, are not used for advertising or profiling, and do not transmit data to third-party marketing services.
The strictly necessary cookies used by this website may perform functions such as:
- Maintaining the basic session state required for the website to operate
- Storing your display or language preferences during your visit
- Supporting security mechanisms that protect the integrity of the website
You have the right to manage or delete cookies through your browser’s settings at any time. Most modern browsers allow you to view, block, or remove cookies on a site-by-site basis. Please note, however, that blocking strictly necessary cookies may affect how this website displays or functions, and certain features may not operate as intended.
Links to the Ozwin Platform and External Resources
This website contains links to the Ozwin casino platform and may also reference external resources such as support organisations or regulatory bodies. Once you follow a link away from my-ozwin.com — whether to the Ozwin platform or to any external website — the privacy policy of that destination applies, not this policy. We encourage you to review the applicable privacy policy of any website you visit through a link on this site.
In particular, the Ozwin platform’s own privacy policy governs all data collected in connection with account activity, gameplay, transactions, and customer support interactions. That policy is separate from and independent of this one.
For a full understanding of how your use of my-ozwin.com is governed more broadly, you may also review our Terms of Use.
Data Retention
Server logs and technical data collected by this website are retained only for as long as is necessary to fulfil the purposes described in this policy — namely, to maintain the security of the website, diagnose technical issues, and protect against abuse. Once data is no longer required for these purposes, it is deleted or rendered non-identifiable. We do not retain technical data for longer than is reasonably required for operational and security purposes.
Your Rights Under Canadian Privacy Law
Under PIPEDA, you have the right to know what personal information an organization holds about you, to request access to that information, to challenge its accuracy and request correction, and to withdraw consent for uses that are not required by law or contract. You also have the right to file a complaint with the organization concerned and, if the matter is unresolved, to escalate it to the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca. Residents of some provinces may have additional rights under provincial law, including the right to contact a relevant provincial authority such as the Commission d’accès à l’information du Québec (CAI).
Because my-ozwin.com does not collect any data that identifies you as an individual — it collects no names, email addresses, or account information — there is no identifiable personal data held by this website that you could access or correct. Any rights you wish to exercise in relation to data connected with your Ozwin account should be directed to the Ozwin platform, where that data is held and processed.
Minors
This website is intended for adults who are of the legal gambling age in their province or territory (18 or 19, depending on where you reside). It is not directed at or intended for use by individuals below the legal gambling age. We do not knowingly collect any information from minors.
Changes to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in applicable law, technology, or our operational practices. When material changes are made, the revised policy will be published on this page. Your continued use of this website following the publication of an updated policy constitutes acknowledgement of the changes. We encourage you to review this policy periodically.